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Maintaining Customer Relationships During COVID-19 and Beyond

We shared some mobile shopping trends and insights for the upcoming holiday season and beyond.  We also showcase how retail brands, through their shopping app strategies, are delivering great customer experience during current challenges and share insights around how this is influencing big increases in shopping app engagement amongst consumers. 

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What you’ll learn

  • How COVID-19 has impacted consumers and how they are choosing to shop
  • Examples of different features retailers are using to drive engagement
  • Predictions for consumer behaviour in a post-COVID-19 world.
  • Q&A

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App shopping is the ‘new normal’


As shoppers choose apps during this time of social distancing, the importance of holiday 2020 will be more apparent. It’s not too early to start planning for Black Friday. Discover how you can prepare your app with engaging features and keep your loyal app customers interacting with your brand throughout this period.

Hear Poq’s Director of Strategic Accounts, Michael ‘Finn’ Finnimore, give some of the latest insights and data from the Poq platform.


Michael ‘Finn’ Finnimore, Director of Strategic Accounts, Poq

Finn, Sales Director at Poq | Poq - the app commerce company