BlogVideo
Jul 25, 2019 | By Samantha Rigg

Yours Clothing and Klarna: Winning in Retail by Delivering the Best Customer Experience


Yours Clothing and Klarna: Winning in Retail by Delivering the Best Customer Experience
Video

Women’s plus-size fashion retailer, Yours Clothing, Multichannel Consultant, Neil Sansom, joined Klarna Commercial Director, Victoria Watmough to discuss how the Yours Clothing app has become a crucial part of the customer experience.

Watch Neil discuss:
  • The reasons why Yours Clothing opted for a native app, over a web-wrapper app
  • How the Yours Clothing shopping experience has improved with a naive app
  • How they engage their budget-conscious audience at specific times with cleverly timed marketing
  • Creating an omnichannel experience
 

Complete the form to watch the full video.

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