With 2 weeks to go until #AppCommerce, we’ve put together some useful tips to help you to prepare for the day.
A sneak peek into the days talks
Taking Customer Centricity to the Next Level
Demonstrating how digital can dramatically improve customer experience for retailers, Martin will explore how stores and the consumer experience will need to evolve to stay relevant. He will also discuss how putting the customer at the forefront of a retailer’s strategy will not only deliver greater engagement but will also build greater customer lifetime value. Customer centricity is key.
Fireside Chat: Using an app to drive the omnichannel experience
Hear from Brendan on how Cotton On are bridging the gap between digital and the physical store with their app to create a truly omnichannel experience.
State of Mobile in Retail and its’ impact on ecommerce
Leading mobile data and insights platform App Annie reveals the latest trends in the mobile app economy. From the impact of mobile across gaming, retail, banking, social networking and travel to worldwide business and Gen Z behaviour. App Annie’s Ecommerce Lead Erekle Tokhosashvili explains how mobile app data reveals the transformation of our daily habits and how retailers can better understand the customer journey across mobile web, mobile apps and – importantly – to the check-outs.
Maximise your app: The channel for loyalty
Our panelists including; Kristina Walcker-Mayer – Zalando, Simon Lily – Neal’s Yard Remedies and Mike Branney – Oh Polly, will be discussing how apps are playing a role in loyalty. Engagement and getting shoppers to return to an brand can be challenging. Hear from winners in the app commerce space on how they best include loyalty in their app strategies.
Hear other experts, innovative minds and leaders within the app commerce space share their knowledge and experiences with you. Including; Adam Davis – Stripe, Sydney Smith – YOOX NET-A-PORTER, Neil Sansom – Yours Clothing, Rishan Weerakoon – Yodel Mobile, And Oyvind Henriksen and Balint Szeplaki – Poq.
From interactive workshops to panel sessions you’ll have a chance to learn first-hand from retail’s winners.
We hope you’re as excited as we are for the event and we look forward to seeing you there! For more info on speakers, directions, sponsors and attendees, visit our #AppCommerce 2019 page or contact firstname.lastname@example.org