Aug 15, 2017 | By Natasha McGowan

Apps: The ultimate customer experience tool | Ebook

Customer Experience ebook | Poq - the app commerce company

Over half of traffic to retail websites now comes from mobile devices. Mobile-first is quickly becoming mobile-only as retailers experience an influx of online shoppers visiting them via mobile rather than desktop. As shoppers’ preferences and habits change and evolve, it’s crucial that retailers adapt to stay competitive.

This ebook aims to show you how an app could help you solve the most frustrating pain-points you’re facing within your retail business when it comes to improving the Customer Experience. Understand why engagement, personalisation and loyalty are key attributes of effective customer experience.

In this ebook, you’ll also discover:

  • Case study examples from winning retailers such as House of Fraser and Missguided,
  • In-app features to increase engagement, personalisation and loyalty,
  • Expert opinions from the Poq founders,
  • When you have a business case for an app.

Fill out the form below to download the ebook

More posts

May 29, 2020

How UK Retail Tech Can Help European Retailers overcome Covid-19

To respond to the Covid-19 retail crisis Europe DIT Retail leads have joined forces to organise a webinar aimed at promoting UK retail tech solutions as effective tools to overcome major challenges for both brick-and-mortar and digital retailers.
Read more
May 11, 2020

Loyalty: Create Super Customers with Three Proven Methods

Learn 3 simple methods to nurture your customers to create loyal super customers from traditional schemes to going beyond purchases.
Read more
May 07, 2020

One of Australia’s Largest Global Retailers, Cotton On Group, Sees Mobile Shopping Apps Support its ‘Customer-First’ Commitment

Cotton On Group leverages shopping apps on the Poq platform to support its omnichannel strategy, provide a more personalized customer journey and increase in-store traffic.
Read more
Powered by Eventbrite