Aug 04, 2014 | By poq

The Poq app platform report for Q1-Q2 2014

Econsultancy | Poq - the app commerce company

Poq’s new data insights from our latest Platform Report, were recently featured in the article – ‘Nine Intriguing Internet Marketing Statistics We’ve Seen This Week‘ published on Econsultancy. The data sourced from one million sessions from apps powered on our platform, compared seventeen of our clients’ apps during Q1-Q2 of 2014. The report illustrates that not only are app users more engaged, and more valuable than mobile web users, but also that they look at more pages-per-session than on mobile web. Most importantly the conversion rate and average order value are higher in the apps than mobile websites.

See our graph featured on eConsultancy below:

Average conversion rates from 1m sessions, January to June 2014


The data above shows that while desktop is still winning out, app conversion rates shot up with in the beginning of January and since June has been steadily inclining under the 2.25% mark, while mobile web is lagging behind.

Apps vs. Mobile website screens per session 

Poq Studio Platform Report Q1 Q2.pdf

Our data confirms what most industry research indicates, that engagement on mobile apps is greater than mobile websites.

Conversion rates

Poq Studio Platform Report Q1 Q2.pdf

It’s easy to see the seasonality of retail in this graph. Most retailers go on sale in January, triggering higher conversion rates, then the low period in February and March creates the dip, but the second quarter with warmer weather sees increased sales and conversion rates again. Generally we have seen conversion rates of apps on the Poq platform increasing year-on-year compared to 2013 by more than 50%. This comes from increasing smartphone adoption, maturing app technologies and generally a rise of retail app usage.

In fact, we are predicting a strong increase in conversion rates year-on-year in 2015, as we are launching native checkouts on the platform. Native checkouts mean that the app can remember contact, delivery and credit card details. This means second time purchases will be essentially a ‘two-click’ checkout experience, making shopping on our clients’ apps even more convenient.

 Average order value (AOV)

Poq Studio Platform Report Q1 Q2.pdf

The data above shows again the seasonality of retail, sales run by retailers decrease AOV during January and June. The average order value on the native apps was higher than any other channel (desktop and mobile websites) during February, March and May and consistently higher than mobile web during the first half of 2014 with an average of approximately £89.95 AOV.


Overall the Poq App Platform Report shows us that native retail apps are representing a great opportunity for retailers to engage mobile consumers on smartphones and tablets and increase online revenue. Consumers are showing a strong interest, based on real buying behaviour, in retailers’ native apps. A native app should be measured in terms of e-commerce performance, deliver a strong return on investment (ROI) and therefore needs to be a central part in a retailer’s online and multi-channel strategy.

We at Poq believe that the times when retailers have launched one-off campaign apps without commerce functionality need to be over now.

(View the full Platform Report on Slideshare below)

More posts

May 29, 2020

How UK Retail Tech Can Help European Retailers overcome Covid-19

To respond to the Covid-19 retail crisis Europe DIT Retail leads have joined forces to organise a webinar aimed at promoting UK retail tech solutions as effective tools to overcome major challenges for both brick-and-mortar and digital retailers.
Read more
May 11, 2020

Loyalty: Create Super Customers with Three Proven Methods

Learn 3 simple methods to nurture your customers to create loyal super customers from traditional schemes to going beyond purchases.
Read more
May 07, 2020

One of Australia’s Largest Global Retailers, Cotton On Group, Sees Mobile Shopping Apps Support its ‘Customer-First’ Commitment

Cotton On Group leverages shopping apps on the Poq platform to support its omnichannel strategy, provide a more personalized customer journey and increase in-store traffic.
Read more
Powered by Eventbrite